Frequently asked question
 

1. How does the charge appear on my credit card?

Twelve-Two Enterprises will appear as the company charging your card.

2. How will it be shipped to me?

All orders are shipped Priority USPS. UPS for International orders.

3. Will my shipment be packaged discreetly?

Yes. The return address label (shipped by) will read Twelve-Two Enterprises. Packaging is also discreet so the contents will remain a secret.

4. What is your return/refund policy?

Please click here to review our return policy.  

5. Can I Pay by Check or Money Order?

We do Accept Checks and Money Orders.

6. How Do I cancel my order after I place it?

Orders must be canceled prior to midnight of the day the order was placed. Please send an email to cancel order with order number in body of text to: Info@HelmetGrease.com 

7. How soon does my order ship?

Orders are usually processed for shipping within 24-48 hours.

8. How Do You Protect My Privacy?

HelmetGrease.com values your privacy and offers an outstanding 100% Confidential Shopping Experience. We will not sell or share any of your information with anyone. That means NO sexually explicit catalogs or unwanted junk-mail.

Orders are labeled and packaged discreetly.

We Use Verisign 128-Bit Encryption to secure all transactions.

Your Privacy is assured by TRUST-E